Numerous users are reporting issues with Microsoft Outlook and Microsoft Office 365 in general, with many wondering when they will be fixed. Some have also received specific “http error 503 the service is unavailable” errors. Reports to Downdetector for outages on these programs, which also includes Microsoft Teams, Calendars, Fabric, Defender, Bookings, and even print functions, have skyrocketed on Monday, November 25. This is despite the Microsoft service status health page stating that every program is “up and running.” Here’s the latest update on when these Microsoft outages will be resolved.
When will the Microsoft outages be fixed?
Microsoft is “facing delays in its recovery efforts” and its fix to the various outages “are progressing slower than anticipated for the majority of affected users.” It promises that an ETA for resolving the issue will “be provided as soon as available.”
This is based on several notices posted on X (formerly Twitter) by Microsoft 365 Status, one at 9:25 AM PT and another at 10:51 AM PT.
Several hours earlier at 4:00 AM PT, the status page said that it had identified a recent change that it says could be the cause behind the outage. It’s still unclear what this “recent change” is all about. It planned a quick fix that would revert the change through all affected environments and would perform manual restarts on various machines. At 8:51 AM PT, it said that the fix had reached “approximately 98% of the affected environments” before posting the messages about its progress facing delays.
Microsoft says that it understands “the significant impact of this event to your businesses and are working to provide relief as soon as possible.” Thousands of customers using these Microsoft programs worldwide have been impacted thus far.
The company notes that more details about its progress on the issue can be found in the admin center under MO941162. A thread on Reddit tracking the page in the admin center says that a status update at around 11:16 AM PT reads as follows: “Our mitigative actions haven’t provided relief as expected, and a portion of infrastructure remains in an unhealthy state. We determined that some of the targeted server restarts did not succeed due to processing issues, which are under investigation.”