People Are Losing Their Shit After Pokémon GO’s New Update Deleted Their Accounts

Pokémon GO creators have found themselves in a shitstorm over a new update released over the weekend. The update was one which promised to fix several weedles bugs in the game and also to help keep the servers up and going (an issue that users have faced since day one).

However, in a pretty major screw up, many thundershocked iOS users found that after updating the game they had lost all their data and were back at the beginning of the game again with zero Pokémon.

Twitter experienced an earthquake of people losing their minds after having spent countless hours (and potentially; some serious money) progressing through the game over the past month or so.

Thankfully, Niantic have since come out saying there’s no need to self-destruct, and in a post about the error, they’ve explained that due to a change in the game’s Google account integration some iOS users were automatically re-logged in to the game with an email address lifted from their Safari browser. This may not necessarily mimic the email they originally used to sign up for Pokémon GO with.

The new update has also been a doubleslap to the face for people trying to locate Pokémon, as it has taken away the proximity steps representing how close Pokémon are to your location.

The move comes shortly after creators forced third-party Pokémon-locating website Pokévision into submission, leaving them with little choice but to shut down their locating service. This has left many users asking for a swift refund for their in-game purchases, for a game which no longer provides the functionality it once promised.

For anyone who is looking for a refund, this Reddit thread has a bunch of examples of requests and also details how to get your money back.